FAQ - Frequently asked questions

We ship all private orders with our service provider DHL within Germany at a price of 5,90€ and internationally at a price of 8,90€.

- Prepayment - by bank transfer
- Klarna invoice purchase
- Klarna installment purchase
- Apple Pay
- Credit card payment

Any undamaged item can be returned within 14 days of receipt of the package.

If you unexpectedly do not like an item or if it has defects, you can return it to us using the enclosed return slip, stating the reason for the complaint. Please also note our information on returns and cancellation.

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